Policies

Terms of Service

  1. Products must be returned in their original condition, unused, and in the same packaging as received.
  2. Returns must be initiated within 7 days from the date of delivery.
  3. Proof of purchase is required to initiate a return.
  4. Any product that has been used or damaged by the customer will not be eligible for a return.

Refund Policy

Return Policy

At Herbal Authentic, we strive to provide you with the best products and customer service. If you receive a product that is wrong or not authentic, we are here to help. Please review our return policy below:

Eligibility for Returns:

  1. Wrong Product: If you receive a product that is different from what you ordered, you are eligible for a return.
  2. Not Authentic: If you receive a product that is not authentic or does not meet our quality standards, you are eligible for a return.

Please Contact Us for assistance.